This Privacy Policy (the "Privacy Policy") applies to the gapfy.io website and any other website owned or used by Gapfy Unipessoal Lda. ("Gapfy"), Rua de Cedofeita 451, store 71, Porto, Portugal and its subsidiaries or affiliates ("This site", "We", "our"). This policy does not apply to the websites of customers or Business Partners or to third party websites, even if there are links to such websites on our website. We recommend that you review the privacy policies of the other parties you interact with.

This Privacy Policy governs the information collected when you use any of our products or this website. This Policy also describes our specific practices with respect to collection, use, processing, transfer and/or storage. of Personal Data (as defined below) relating to your purchases, your payments, your access to or use of our SaaS software applications.

For the purposes of this privacy policy, the term "Business Partners" refers to subcontractors, suppliers or other entities with whom we have ongoing business relationships to provide products, services or information, as well as to our distributors and resellers. "Affiliates" are legal entities owned or under common ownership by Gapfy. The term "Personal data" refers to information that may directly or indirectly identify you as an individual, such as your name, telephone number, address, billing information, and email address.

We may also ask for your explicit consent to process certain Personal Data collected on this website or provided voluntarily by you. Please note that all consent will be voluntary. If you do not grant the requested consent for the processing of your Personal Data or if more later you inform Gapfy (as per the "Contact Us" section below) that you no longer want Gapfy to process your Personal Data, the (further) use of certain Gapfy offerings or services may not be possible or the scope may be limited.

When do we collect Personal Data?

We may request Personal Data when you:

• Uses this site;

• Sign up for an account on this site;

• Purchase a SaaS product or service from this site;

• Make donation payments on this site;

• Downloads a software update or evaluation;

• Contact us, including about payments or technical support;

• Participate in a marketing/sales promotion or online survey;

• Subscribe to our newsletters, promotional emails or other materials;

• Request information about our products, quotes, downloads or white papers;

• Sign up for help (create Bytes) or funding; or

• Subscribe to a webinar.

 

Personal Data We Collect

We may request Personal Data such as email address, name, address, billing information and telephone number. We may also collect demographic information, such as information about your company or your business, age, gender, interests, preferences and geographic location. The forms you choose to complete will indicate whether the requested information is mandatory or optional.

We may collect information about your visits to This Site, including the pages you viewed, the links and advertisements you clicked on, the search terms you have entered and other actions taken in connection with this site. We may also collect certain information when you visit This website or third party websites such as Internet Protocol (IP) address, browser type and language, access times, Default Resource Locator (URL) of the site that referred you to this site and the exit navigation URL if you click a link on our sites. We may also collect information when you open email messages we send or when you click on links in these email messages.

We may combine information collected as a result of your interactions with us with information obtained through other sources from our affiliated or subsidiary companies for a variety of reasons, including providing you with a more personalized and consistent experience in your interactions with us. We may also supplement the information we collect with information obtained through other sources.

How We Use Personal Data

We use your Personal Data to:

• Deliver the products and support or carry out the transactions you requested;

• Establish a unique account for you to access our SaaS software;

• Accounting and Billing Purposes;

• Send communications to you such as your transaction status (eg order confirmations), information about products and services available in our portfolio and our affiliated or subsidiary companies, event announcements, important product notices, including changes to our terms or policies, information about certain programs you have chosen to participate in, promotional offers, surveys, and other related communications;

• Other uses that may be necessary or useful in order for us to provide the services you have purchased;

• Advertise and market our software product lines through targeted advertising On this site and other sites;

• Manage, adapt, customize, analyze and improve our products, services (including the content and advertisements on this site), technologies, communications and our relationship with you;

• Strengthen our terms of sale, website terms and/or separate contracts (if applicable) with you;

• Avoid fraud and other illegal or prohibited activities;

• Protect the security or integrity of this site, our business, or our products or services; or

• Otherwise as informed to you at the collection point, or as required or permitted by law.

 

Personal Data Transfers

Personal Data collected may be stored and processed in the United States, European Union countries or any other country in which entities represented by our affiliated companies and subsidiaries or Business Partners maintain facilities. We guarantee that these storage activities and processing are subject to appropriate levels of protection to protect your Personal Data. In addition, Gapfy guarantees that, for any transfer of Personal Data to countries outside the EU/EEA, you have the appropriate protections in place to transfer personal data to third countries. This protection may include contracts that incorporate standard EU contractual clauses.

Notification of Violation

Gapfy takes responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies designed to prevent unauthorized access to your Personal data. These privacy statements and security strategies are explained and described on our website at https://www.gapfy.io/info-terms/.

Gapfy evaluates and responds to incident reports that may involve unauthorized access to Personal Data. If we learn that Personal Data has been compromised or improperly handled, we will report such action or activity to you in accordance with prevailing legal and/or contractual requirements.

Recipients of Personal Data

We may share Personal Data with our affiliated and subsidiary companies or Business Partners to fulfill the transactions you have requested, to make our businesses more responsive to your needs, to provide information about our services and products or for research and analysis . We may also disclose Personal Data in the following cases: pursuant to legal requests from law enforcement agencies or other governmental bodies; as required by law or regulation; to protect our rights and those of our affiliated and subsidiary companies, our customers, the public or others; to combat fraud or criminal activity; or with your consent.

In addition, we may share Personal Data with Business Partners who help us, as well as our affiliated or subsidiary companies, carry out the transactions you request, or customize, analyze and/or improve our communications or business relationship with you. These Business Partners may include a payment processor to bill you for services and an email service provider to send emails on our behalf. These communications may include requests regarding our products or services. We will only share Personal Data with Business Partners who are also committed to protecting your Personal Data. Except as described above, we will not disclose Personal Data to third parties for their own marketing purposes, unless you have authorized it.

We may share information with a buyer of Gapfy or all or part of the companies or products that make up our trading group, including our affiliated companies and subsidiaries.

We may aggregate or de-identify information so that it does not identify you and share this and other Non-Personal Data with third parties for any purpose.

Selecting your communication preferences and refusing to receive marketing

You can choose whether or not to receive marketing communications from us by indicating your preferences. If you prefer not to receive future marketing communications, or wish to change or modify information previously provided or delete inaccuracies, please contact us at hi@gapfy.io. Upon receipt of your request, your information will be updated as soon as possible, within a maximum of ten (10) days after receipt. We will respond to all requests for access to your Personal Data within 30 days. We will preserve your Personal Data for as long as your account is active or as necessary to provide services and, as necessary, comply with our compliance, regulatory or legal obligations. Even if you choose not to receive marketing communications, we may still communicate with you in connection with servicing your account, completing your request, or administering any promotions or programs that you choose to participate in.

Collection and Use of Children's Personal Data

We take children's privacy seriously. We do not knowingly collect Personal Data from children under the age of 13 through this website. If you are under the age of 13, please do not submit any Personal Data through this website without the participation and express consent of a parent or guardian.

Cookies and Web beacons

How we use cookies

This website uses "cookies" to allow you to log in to our services and to help us personalize your online experience. A cookie is a piece of text that is placed on your computer's hard drive. Depending on the settings selected, your browser will add the text to your device as a small file. You can change browser settings as described below; many browsers are set to accept cookies by default. We use cookies to store your preferences and other information on your computer to save you time by eliminating the need to enter the same information over and over again.

It is possible to accept or refuse cookies. Many web browsers automatically accept cookies, but you can generally modify your browser setting to refuse cookies if you prefer. If you choose to decline cookies, you may not be able to log in or use other interactive features of this website and services that rely on cookies. Your web browser's Help section, likely located on the toolbar, generally tells you how to prevent your browser from accepting new cookies, how to have your browser notify you when it receives a new cookie, or how to completely disable cookies.

In addition, when you first accessed our site, you were presented with a banner announcing our use of cookies. The banner provides a link to our Cookie Usage Policy as well as buttons to accept your cookie settings and also to manage cookies in the Cookie Preference Center. You can change your preferences at any time by accessing the Cookie Preference Center.

Advertising with Targeted Display

We also work with Advertising and Personalization Business Partners who use cookies to help us display personalized content and appropriate advertising during your visits to this and other websites. Cookies placed by these Business Partners also help us measure the performance of our advertising campaigns.

For additional information about the privacy and data collection practices of third parties who use cookies for advertising on this Site, including information on how to opt-out of these cookies, please visit the following links.

Facebook: information about Facebook's data collection and privacy practices is located at https://www.facebook.com/policy.php.

Google and DoubleClick: information about DoubleClick's data collection and privacy practices (provided by Google) is located at https://www.google.com/privacy/privacy-policy.html.

Similarly, third parties use cookies to provide you, based on your visits to this Site and other sites on the Internet, advertising from companies other than those in our portfolio, as well as to measure the effectiveness of these advertising campaigns . These cookies may be in effect whether you are on this website or on another website. These cookies help third parties to identify the pages you view, the links and advertisements you click, other actions you take on those web pages, and the website you were on prior to visiting a page.

Signs for "Do Not Track"

Note that while you have the opportunity to opt-out of targeted advertising via links in the advertisements themselves, you can control the use of cookies via your web browser, as described in the "How we use cookies" section above, some web browsers may also offer the option to enable a setting "do not track". This setting sends a special signal to the websites you encounter when browsing. This "do not track" signal is different from disabling certain forms control when refusing cookies in your browser settings, as browsers with the "do not track" setting enabled still have the ability to accept cookies. Our system does not respond to your web browser's "do not track" signals at this time. If we do this in the future, we will describe how we will do this in this Privacy Policy. For more information on "not tracking", go to https://www.allaboutdnt .com/.

Directed Email Marketing

Some marketing materials you receive, including email marketing, may also be personalized based on your visits to this site and your shopping and browsing history. In addition, when you click on some marketing links that you receive via email, our email service provider may place a cookie on your browser. This cookie would be linked to your email address and used to collect information about the products and services you view on this website. The information collected may be used to tailor and customize future marketing messages that you will receive via email. You may opt-out of this use by clicking the unsubscribe link provided in each personalized marketing message you receive via email sent by us or on our behalf.

How we use Web beacons

We, or our Business Partners, may use web beacons on this website, in our email messages, in our advertising on other websites, or in our advertising in other email messages. Similarly, third parties whose content or advertisements appear on this site may also insert web beacons into their advertisements or emails in order to measure the effectiveness of the content, advertisements or email messages.

A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a webpage or email message. Web beacons help us measure the effectiveness of this site and our advertising in a number of ways. For example, web beacons can count the number of individuals who visit this site from a certain ad or who make a purchase on this site after viewing a certain ad, or they can tell us when a webpage is viewed and provide a description of the page where the web beacon is inserted. Web beacons can also measure the effectiveness of our email campaigns by counting the number of individuals who open or take some action from an email message, determining when an email message is opened, and determining how many times an email message is opened. email message is forwarded.

Information collected through web beacons may include some limited Personal Data, and web beacons allow us to recognize users by accessing our cookies. We may also combine the information we collect through web beacons with other information we collect from you. We use all of this information to tailor our marketing to you, and we may use this information for other purposes, such as activating a shopping cart, customizing the content on this site, and conducting internal research.

We prohibit Web beacons on this site from being used by third parties to access Personal Data. We may allow Business Partners to compile individual information or aggregate statistics from the use of Web beacons on this Site to determine the effectiveness of online marketing and to develop statistics on how many clicks on an ad results in a purchase or other action on the Site from the advertiser. Aggregated information is anonymous and may include demographic and usage information. No Personal Data about you is shared with Business Partners in this survey.

Some web beacons may become inoperable if you reject cookies in your web browser.

How We Protect Personal Data

We are committed to protecting Personal Data. We use a variety of security technologies and procedures to help protect Personal Data from access, unauthorized use and disclosure. When you provide us with sensitive Personal Data (such as financial information), we encrypt that content via SSL. Although we seek to protect your Personal Data, we cannot guarantee or guarantee that the Personal Data or private communications you transmit to us at all times will remain confidential, and you do so at your own risk. If you have any security concerns, please contact us at hi@gapfy.io.

When we use your Personal Data in connection with the SaaS product or service, the data is often encrypted in transit or at rest. When we engage with third party providers for various services, including cloud hosting services for certain aspects of our offerings, we use the safeguards and public policies of such services globally available for the protections we apply to your Personal Data. For details on the policies of our leading cloud hosting service providers, please visit the Security Guides for the products you are purchasing or using.

Social Media Resources

This site has social media features such as Facebook's "Like" button and Twitter's "Follow" button. These features may collect your IP address, which page you are visiting on this website, and may also set a cookie to enable the feature to function correctly. Social media features are hosted by third parties or hosted directly on this website. Your interactions with these features are governed by the privacy policy of the company providing them.

Public Forums

This site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas can be read, collected and used by others who access it. To request removal of your Personal Data from our blog or community forum, please contact us at hi@gapfy .com. In some cases, we may not be able to remove your Personal Data. If this happens, we will inform you of this impossibility and why.

Links to Third Party Sites and Services

This website may contain links to third party websites. We cannot control and are not responsible for the privacy practices of third-party websites. We encourage users to remain vigilant when they leave This site and to read the privacy policies of each site they visit. This Privacy Policy applies only to this website.

Expiration date and notification of changes to our Privacy Policy

This Privacy Policy is effective January 1, 2022. We reserve the right to change this Privacy Policy at any time. If we materially change this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or we will post a prominent notice on this site. Changes are valid from the moment they are published on the Privacy Policy page of this website. We encourage you to periodically review this Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us by email hi@gapfy.io or by correspondence at 20-22 Wenlock Road, London, N1 7GU, England. If you wish to cancel your account or request that we no longer use your information to provide services, please contact us by email hi@gapfy.io. If you would like to request viewing, editing or deleting your private information or if you have a complaint or concern about a violation of your privacy rights, contact us at hi@gapfy.io. We will preserve and use your Personal Data as necessary to fulfill our legal obligations, resolve disputes, enforce our contracts and for other necessary business purposes.

Page last revised in September 2023.